Privacy Policy

1. Information We Collect

When you submit a request or contact us through NexAssist, we collect information you voluntarily provide, including your name, email address, phone number, and details about the service you are requesting. We may also collect usage data such as pages visited and device information to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Fulfill and coordinate the services you have requested
• Contact you to confirm details, provide updates, and follow up on your requests
• Improve and personalize our concierge service
• Respond to inquiries submitted through our contact form

3. Third-Party Services

We use the following third-party services to operate NexAssist:

• Supabase — for secure data storage and authentication
• Resend — for email delivery and notifications
• Vercel — for website hosting and infrastructure

Each of these providers has their own privacy policies and data handling practices. We select partners who maintain strong security and privacy standards.

4. We Do Not Sell Your Data

NexAssist does not sell, trade, or rent your personal information to third parties. Your information is used solely to deliver and improve our concierge service.

5. Data Retention

We retain your information for as long as necessary to fulfill your requests and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please visit our Contact page and we will get back to you promptly.